California’s Title IV-E Child Welfare Waiver Demonstration Project Evaluation:
Assessing Innovative Intensive Service Models in Child Welfare
 
Alice M. Hines, Ph.D.
Center for Social Services Research
University of California at Berkeley
California’s Title IV-E Child Welfare Waiver demonstration project was approved by the Federal Department of Health and Human Services in 1997, allowing the state to waive limits on the use of foster care funds so that participating counties could use available dollars with the flexibility needed to test innovative methods of providing child welfare services. The Center for Social Services Research (CSSR) at the University of California at Berkeley was contracted by the California Department of Social Services (CDSS) to carry out the evaluation.  The focus of this symposium is on the Intensive Services component of the Waiver evaluation which uses a true experimental design and involves an impact, a process and a cost-benefit study to assess the effectiveness of two important innovations in child welfare:  Wraparound services and Family Group Conferencing.

The five papers presented in this symposium will cover various aspects of the evaluation within the Intensive Services component.  The first describes the emergence of Wraparound in the field of child welfare, and reviews the literature on the effectiveness of Wraparound services provided to families in the child welfare system.  The second paper also focuses on Wraparound services and discusses issues related to contamination of the control group, as well as assessing Wraparound model fidelity.  The authors will describe the development of a Services Tracking Form (STF) and an associated matrix of model fidelity measures, highlighting the important components of each, and detailing their current use in the field.  The third paper describes the evolution of the Family Group Conferencing model in child welfare, reviews the literature on the effectiveness of the intervention and describes instruments designed by the Waiver team to assess model fidelity.  The fourth paper describes the design of the cost-benefit/cost-effectiveness evaluation for Family Conferencing.  The authors will describe ways in which essential cost areas were identified and will present data collection methods.  The final paper describes the development of an Evaluation Information System (EIS) constructed to collect supplemental information specific to the needs of the Waiver evaluation, using automated forms processing (scanner, fax, and web) and a customized relational database. The authors will discuss challenges in the development of this system resulting from study design considerations, technical constraints, and the realities of field implementation.  All papers will present implications for practice, as well as for program development and evaluation in the area child welfare.


 Wraparound Services in a Child Welfare Context:  Development and Application
Charlie Ferguson, Ed.M., M.S.W.
Center for Social Services Research
University of California at Berkeley
 
Alice M. Hines, Ph.D.
Center for Social Services Research
University of California at Berkeley
 
Sophia Lee, M.S.W.
Center for Social Services Research
University of California at Berkeley
 
Jill Duerr Berrick, Ph.D.
Center for Social Services Research
University of California at Berkeley
In the last five years, Wraparound services (Behar, 1985) have become increasingly popular as an intervention for children currently in the child welfare system, or at-risk of entering into the system.  There is, however, a fair amount of ambiguity regarding what, exactly, constitutes Wraparound services and what does not, as such services can be conceptualized in a number of ways (Rosenblatt, 1996).  This is due, in part, to the reliance on values and principles (Burns and Goldman, 1999)—in lieu of a more defined intervention—in order to allow Wraparound to be utilized for a variety of populations in a variety of environments.  In addition, Wraparound's guiding values and principles are similar to those guiding family preservation and family support-type interventions, making distinctions between the interventions less defined, at least within the field of child welfare.  In response, this paper has several objectives: (1) to describe the history and development of Wraparound services, (2) to attempt to clarify the definition of Wraparound services, (3) to describe the emergence of Wraparound services in the field of child welfare, and (4) to analyze the effectiveness of Wraparound services provided to families in the child welfare system.

Specifically, this paper relies on a review of the literature from the fields of mental health and child welfare to trace the development of Wraparound services, from its origins in the field of mental health to its increased use in child welfare.  Wraparound's relationship with Systems of Care is explored, as well as the relationship with family preservation programs.  Similarly, the overlap between the child mental health population and child welfare population is discussed.  Finally, recent research studies assessing the effectiveness of Wraparound services in a child welfare context are analyzed.

References
Behar, L. (1985).  Changing patterns of state responsibility:  A case study of North Carolina.  Journal of Clinical Child Psychology 14: 188-195.

Burns, B.J., & Goldman, S.K. (Eds.) (1999).  Promising practices in wraparound for children with serious emotional disturbance and their families.  Systems of Care: Promising Practices in Children's Mental Health, 1998 Series, Volume IV. Washington, D.C.: Center for Effective Collaboration and Practice, American Institutes for Research.

Rosenblatt, A. (1996).  Bows and ribbons, tape and twine: Wrapping the wraparound process for children with multi-system needs.  Journal of Child and Family Studies 5(1): 101-116.


Wraparound Services in Child Welfare:  Tracking Services and Assessing Model Fidelity
Aron Shlonsky, M.S.W.
Center for Social Services Research
University of California at Berkeley
 
Charlie Ferguson, Ed.M., M.S.W.
Center for Social Services Research
University of California at Berkeley
 
Richard Embry, Ph.D.
School of Social Work
Columbia University
 
Greg Rose, M.S.W.
California Department of Social Services
Contamination of the control group and poor intervention validity in a Randomized Clinical Trial (RCT) can easily compromise the integrity of an otherwise well-designed study.  The veracity of the Wraparound services component of California's Title IV-E Waiver Demonstration Evaluation is threatened by one or both of these possibilities, prompting the development of two tools: The Services Tracking Form (STF) and an associated matrix of model fidelity measures.

Based upon a review of the literature, a series of iterative meetings with key informants, and several pilot tests, the STF is currently being introduced into the field and may significantly augment administrative outcome data.  By measuring the range, frequency, duration, and intensity of services provided to children and families, this instrument moves beyond random assignment, linking individual services receipt with individual outcome measures.  Thus, the comparison of children and families need not be limited by their a priori assignment to one of two groups.  While some studies have attempted to track services as part of the evaluation process (Bath and Happala, 1994; Bickman, Guthrie, Foster, Lambert, Summerfelt, Breda, and Heflinger, 1995; Heflinger, Northrup, Sonnichsen, and Brannan, 1998; Schuerman, Rzepnicki, and Little, 1994), none have gathered information at this level of detail.

Although the STF gathers essential information and captures some elements of the wraparound philosophy (such as a wider range of services, the balance of "formal" and "informal" care, and interagency/community/neighborhood collaboration), it does not capture everything.  Specifically, the level of family involvement in decision-making, the use of a strengths-based perspective, and the commitment to unconditional care cannot be assessed by service receipt alone.  Therefore, a matrix of associated tools and data sources (both preexisting and newly devised) was developed in conjunction with key state personnel in order to gauge model fidelity - the extent to which children in both groups receive the ideal form of wraparound services.
This paper will explore the development of both of these tools, highlighting the important components of each, and detailing their current use in the field.

References
Bath, H. I., & Haapala, D. A. (1994). Family preservation services: What does the outcome research really tell us?  Social ServiceReview, 68(3), 386-404.

Bickman, L., Guthrie, P. R., Foster, E. M., Lambert, E. W., Summerfelt, W. T., Breda, C. S., & Heflinger, C. A. (1995). Evaluating managed mental health services: The Fort Bragg experiment. New York: Plenum Press.

Heflinger, C. A., Northrup, D. A., Sonnichsen, S. E., & Brannan, A. M. (1998). Including a family focus in research on community-based services for children with serious emotional disturbance: Experiences from the Fort Bragg Evaluation Project. In M. H. Epstein & K. Kutash (Eds.), Outcomes for children and youth with emotional and behavioral disorders and their families: Programs and evaluation best practices  (pp. 261-293) Austin, TX: Pro-Ed, Inc.

Schuerman, J. R., Rzepnicki, T. L., & Littell, J. H. (1994). Putting families first: An experiment in family preservation. New York: Aldine de Gruyter.


Family Group Conferencing:  Its Evolution and Assessment in Child Welfare
Karen L. Thomas , M.S.W.
Center for Social Services Research
University of California at Berkeley
Molly Koran
Center for Social Services Research
University of California at Berkeley
 
Diana Fuery, Ph.D.
Center for Social Services Research
University of California at Berkeley
 
Alice M. Hines, Ph.D.
Center for Social Services Research
University of California at Berkeley
Since the early 1990’s child welfare agencies, both public and private have been organizing family meeting processes in response to concerns that traditional child welfare services were unresponsive to family strengths and wisdom.  Family Group Decision Making (FGDM), an umbrella term that encompasses a number of family meeting process models, involves families, including extended relatives, perpetrators, victims, and others considered by the family to be important in making decisions when children are abused and/or neglected (Merkel-Holguin, 1998), has spawned various models in the field of child protection in the United States, the most prominent of which is Family Group Conferencing (FGC).   Estimates indicate that what began as an innovative practice in five communities in 1995, has been expanded to over 100 communities in 1999 (American Humane Association, 2000).  In California more that 12 counties have incorporated some form of FGC into their child welfare practices in the last three years.

Behind the rapid proliferation of the model are claims that FGC with its emphasis on family-centered, strengths-based, solution-focused strategies will improve outcomes for children and families (Fraser & Norton, 1996; Hardin et al., 1996, Merkel-Holguin, 1996).  However, scant research exists to substantiate these claims.  In addition, it is not clear from the existing literature exactly how FGC differs from existing child welfare services and interventions including case planning processes and mediation.

As part of the IV-E Waiver demonstration evaluation, California has the unique opportunity of evaluating FCG using a true experimental design.  The study will also evaluate the model fidelity of the intervention.

The purpose of this paper is to: 1) trace the evolution of FGC in the field of Child Welfare; 2) review the research to date; 3) outline the research design for the Family Conferencing component of the IV-E Waiver Demonstration evaluation; and 4) describe instruments developed to assess FGC model fidelity.

References
American Humane Association (2000).  Family Group Decision Making.  Englewood, CO.  American Humane Association.

Fraser S. & Norton J. (1996).  Family group Conferencing in New Zealand child protection work.  In J. Hudson, A. Morris, G. Maxwell, & B. Galaway (Eds.), Family Group Conferences:  Perspectives on Policy and Practice.  (pp. 37-48).  New York:  Willow Tree Press

Hardin, M., Cole, E., Mickens, J., & Lancour, R. (1996).  Family Group Conferences in Child Abuse and Neglect Cases:  Learning From the Experiences of New Zealand.  Washington, D.C.: ABA Center on Children and the Law.
Merkel-Holguin, L. (1996).  Putting families back into the child protection partnership:  family group decision making.  Protecting Children, 12(3), 4-7.

Merkel-Holguin, L. (1998).  Implementation of family group decision making processes in the U.S.:  policies and practices in transition?  Protecting Children, 14(4), 4-10.


Designing a Cost-Benefit/Cost-Effectiveness Study for a Public Child Welfare Intervention
Brenda L. Lorentzen, M.P.A., M.S.W.
Center for Social Services Research
University of California at Berkeley
 
Karen L. Thomas, M.S.W.
Center for Social Services Research,
University of California at Berkeley
This paper describes the process involved in designing a cost-benefit/cost-effectiveness evaluation for a family conferencing intervention to be implemented in a public child welfare agency as part of the Title IV-E Waiver Project.  No completed studies applying cost-benefit or cost-effectiveness analysis to child welfare services existed to provide guidance.

As a first step, agency personnel were surveyed to identify essential cost areas and to speculate on how costs and benefits might change.  A data collection plan was proposed for each identified cost and benefit area.  Because of the difficulty of valuing non-economic benefits such as child well-being, child safety, and family cohesion, the design chosen was a cost-effectiveness model.  In response to staffing shortages and heavy workloads in the agency, the data collection plan was designed to take maximum advantage of existing data.

The result was a reality-based data collection plan utilizing low-impact data collection methods.  Essential cost areas identified included direct family conference costs, training costs, foster care payments, court costs, and services provided as part of the case plan.

The paper will highlight lessons learned from this experience.  In order to develop viable cost study designs, communication with respondents and flexibility on the part of the researchers is necessary from the earliest stages.  Considerable cooperation from both workers and administrators must be cultivated through early and frequent dialogue with the agency to ensure consistency of definitions and data collection methods.  Data collection methods must take into account the larger context in which agency programs operate, including issues of staff workload and willingness and ability to take on additional paperwork.  Research ideals may sometimes need to give way to plans to collect “good enough” data when “best” data collection plans are unworkable due to the time or expense involved for agencies or evaluators.  This information should be of benefit to both practitioners and evaluators who are interested in assessing the cost-effectiveness of child welfare interventions.


Challenges in the Design of an Automated Evaluation Information System: Supplementing State Administrative Data in the Evaluation of the California Title IV-E Waiver
Bill Dawson, M.S.W.
Center for Social Services Research
University of California at Berkeley
 
Aron Shlonsky, M.S.W.
Center for Social Services Research
University of California at Berkeley
 
Jaleen Tomy, B.A.
Center for Social Services Research
University of California at Berkeley
 
Richard Embry, Ph.D.
School of Social Work
Columbia University
Administrative datasets, drawn from state child welfare management information systems (MIS), have been used to analyze the outcomes for children in foster care (Goerge, Wulczyn & Harden, 1996; Needell & Barth, 1998; Testa & Rolock, 1999) and patterns of maltreatment recurrence (Fluke, Yuan & Edwards, 1999; Poertner, Bussey, & Fluke, 1999). While these administrative datasets allow for a rich understanding of fundamental child welfare outcomes over time, their capacity to uncover detailed explanatory factors is limited and may not provide enough information to evaluate specific interventions.
The California IV-E Waiver Evaluation will use administrative data collected through California's Child Welfare Services Case Management System (CWS/CMS) and organized into a longitudinal database (California Children's Services Archive) to determine placement types, lengths of stay, rates of maltreatment recurrence, and other essential outcomes. Many necessary data—for example, baseline and standardized measures of well-being and detailed samples of received service characteristics—are not available through this state system. An Evaluation Information System (EIS) has been constructed to collect supplemental information, specific to the needs of the Waiver Evaluation, using automated forms processing (scanner, fax, and web) and a customized relational database. This system has been designed to allow efficient collection of supplemental evaluation data from the participant counties, while taking into account the counties' particular capacities and needs. The EIS will provide field workers with the randomization assignments of study participants; provide interim data to the research team for preliminary analyses; and provide summary information to county administrators, caseworkers, and the California department of social services (CDSS). This paper will focus on the challenges in the development of this system resulting from study design considerations, technical constraints, and the realities of field implementation. We will outline the evaluation team's specific technical and training responses. General recommendations for the design of customized data systems to supplement existing MIS will also be presented.

Reference
Fluke, J. D., Yuan, Y. Y., & Edwards, M. (1999). Recurrence of maltreatment: An application of the national child abuse and neglect data system (NCANDS). Child Abuse and Neglect, 23, 633-650.

Goerge, R., Wulczyn, F., & Harden, A. (1996). New comparative insights into states and their foster children. Public Welfare, 54, (3), 12-25.

Needell, B, & Barth, R. P. (1998). Infants entering foster care compared to other infants using birth status indicators. Child Abuse and Neglect, 22, 1179-1187.

Poertner, J., Bussey, M., & Fluke, J. (1999). How safe are out-of-home placements? Children and Youth Services Review, 21, 549-563.

Testa, M. F., & Rolock, N. (1999). Professional foster care: A future worth pursuing? Child Welfare, 78, 108-124.